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OSOCIAL.AU -- TERMS OF USE
Last updated: August 2026
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These Terms of Use govern your access to and use of the oSocial platform at osocial.au. oSocial is a service of Owl Web (ABN 74 611 540 772), part of the Owl Web Online Services group (owlweb.com.au, owlweb.net.au), based in New South Wales, Australia.
By creating an account or using oSocial, you agree to these Terms. If you do not agree, do not use the platform.
These Terms are governed by the laws of New South Wales, Australia.
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1. THE SERVICE
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oSocial is an online social platform that allows users to create profiles, share content and interact with other users. We reserve the right to modify, suspend or discontinue any feature or aspect of the platform at any time, with reasonable notice where practicable.
oSocial is part of the Owl Web Online Services group. References to "we", "us" or "our" refer to Owl Web and the oSocial service. References to "you" refer to any person who accesses or uses the oSocial platform.
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2. ELIGIBILITY
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You must be at least 16 years of age to use oSocial. By using the platform, you confirm that you meet this requirement.
If you are using oSocial on behalf of a business or organisation, you confirm that you have authority to bind that entity to these Terms.
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3. YOUR ACCOUNT
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You are responsible for:
- Providing accurate and current information when registering
- Maintaining the security and confidentiality of your login credentials
- All activity that occurs under your account
You must notify us promptly at support@owlweb.com.au if you become aware of any unauthorised access to your account.
You may not create accounts for others without their consent, impersonate any person or entity, or use false information to register.
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4. ACCEPTABLE USE
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You agree to use oSocial lawfully and respectfully. You must not use the platform to:
- Post, share or transmit content that is unlawful, defamatory, harassing, threatening, abusive, obscene or otherwise objectionable
- Infringe the intellectual property rights of any person or entity
- Collect or harvest personal information about other users without their consent
- Transmit spam, unsolicited commercial messages or malicious code
- Impersonate another person or misrepresent your identity or affiliation
- Engage in conduct that disrupts, damages or interferes with the platform or its users
- Violate the privacy of other users
- Circumvent any security, access control or content moderation feature of the platform
- Facilitate or encourage any of the above
We reserve the right to remove content and suspend or terminate accounts that breach these rules.
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5. YOUR CONTENT
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You retain ownership of the content you post on oSocial ("your content"). By posting content, you grant Owl Web a non-exclusive, royalty-free, worldwide licence to use, store, display and distribute your content as part of operating and providing the oSocial platform, consistent with your privacy settings and these Terms.
You are solely responsible for the content you post. You confirm that:
- You have the right to post the content
- Your content does not infringe any third-party rights
- Your content complies with these Terms and applicable Australian law
We do not endorse user-generated content and are not responsible for it.
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6. CONTENT REMOVAL AND MODERATION
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We may remove content that we determine, in our reasonable discretion, breaches these Terms or applicable law, or that is otherwise harmful to users or the platform. We may do this without prior notice.
We are not obligated to monitor all content on the platform, but we reserve the right to do so.
If you believe content on oSocial breaches these Terms or applicable law, you may report it through the platform's reporting function or by contacting support@owlweb.com.au.
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7. INTELLECTUAL PROPERTY
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The oSocial platform, including its design, software, features, logos and all content produced by Owl Web, is owned by or licensed to Owl Web and is protected by Australian and international intellectual property laws.
You may not copy, reproduce, modify, distribute or create derivative works from any part of the platform without our express written consent.
"oSocial", "Owl Web" and associated logos are trademarks or trading names of Owl Web. You must not use them without our prior written permission.
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8. SUBSCRIPTIONS AND BILLING (if applicable)
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Where oSocial offers paid features or subscriptions:
SUBSCRIPTIONS
Paid subscriptions are billed on the billing cycle stated at the time of purchase (monthly or annually). Subscriptions automatically renew at the end of each billing period unless you cancel beforehand.
CANCELLATION
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of that period.
REFUNDS
We offer a 30-day refund on new monthly or annual subscriptions purchased directly through oSocial. Refunds are not available for renewals, lifetime plans or add-ons. To request a refund, contact support@owlweb.com.au.
PRICE CHANGES
We may update pricing from time to time. Any changes will apply from your next renewal period. We will notify you in advance.
NON-PAYMENT
If a payment fails, we may suspend access to paid features. We will attempt to notify you and retry the payment before taking action.
Nothing in this clause limits your rights under the Australian Consumer Law.
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9. ACCOUNT TERMINATION AND SUSPENSION
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TERMINATION BY YOU
You may close your account at any time through your account settings or by contacting support@owlweb.com.au.
TERMINATION OR SUSPENSION BY US
We may suspend or terminate your account if:
- You breach these Terms
- We are required to do so by law
- We determine that your use of the platform is harmful to other users or to the platform
Where practicable, we will give you notice before taking action and an opportunity to remedy the breach.
Upon termination, your profile and content may be removed. It is your responsibility to download or back up any content you wish to retain before closing your account. We are not liable for the loss of any content following account closure.
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10. THIRD-PARTY SERVICES AND LINKS
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oSocial may integrate with or link to third-party services and websites. We are not responsible for the content, terms or practices of those third parties. Your use of any third-party service is governed by that service's own terms and privacy policy.
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11. DISCLAIMER OF WARRANTIES
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To the maximum extent permitted by Australian law, oSocial is provided on an "as is" and "as available" basis. We do not warrant that:
- The platform will be uninterrupted, error-free or secure
- Any content on the platform is accurate or complete
- The platform will meet your specific requirements
We disclaim all warranties not expressly stated in these Terms, to the extent permitted by law.
Nothing in this clause excludes any guarantee or right you have under the Australian Consumer Law that cannot be excluded by contract.
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12. LIMITATION OF LIABILITY
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To the maximum extent permitted by Australian law, our total liability to you for any claim arising from your use of oSocial will not exceed the amount you paid to us in the 12 months before the claim arose.
We are not liable for any indirect, incidental, consequential or special loss or damage, including loss of data, loss of revenue or loss of business opportunity, whether arising in contract, tort or otherwise.
Nothing in this clause limits any right you have under the Australian Consumer Law, including consumer guarantees that cannot be excluded by contract. Where a failure to comply with a consumer guarantee occurs and the failure is not a major failure, we are entitled to choose between providing a remedy by way of repair, replacement or refund.
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13. INDEMNITY
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You agree to indemnify and hold harmless Owl Web, its employees, contractors and officers from any claim, loss, liability or expense (including reasonable legal costs) arising from:
- Your use of oSocial
- Your content
- Your breach of these Terms
- Your violation of any law or the rights of any third party
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14. CHANGES TO THESE TERMS
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We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and, for significant changes, notify you by email where possible.
Your continued use of oSocial after an update constitutes acceptance of the revised Terms. If you do not agree to a material change, you should stop using the platform and close your account.
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15. GOVERNING LAW AND DISPUTES
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These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales for the resolution of any dispute arising under or in connection with these Terms.
Before initiating formal proceedings, we encourage you to contact us at support@owlweb.com.au to seek an informal resolution.
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16. AUSTRALIAN CONSUMER LAW
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Nothing in these Terms limits your rights under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), including consumer guarantees that cannot be excluded, restricted or modified by contract.
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17. SEVERABILITY
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If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed from the remainder of the Terms, which will continue in full force and effect.
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18. ENTIRE AGREEMENT
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These Terms, together with our Privacy Policy at osocial.au/privacy, constitute the entire agreement between you and Owl Web in relation to your use of oSocial and supersede any prior representations or agreements.
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19. CONTACT US
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oSocial -- an Owl Web Online Services product
ABN: 74 611 540 772
New South Wales, Australia
Email: support@owlweb.com.au
Website: osocial.au
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END OF DOCUMENTS
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IMPORTANT NOTE
These documents are suggested drafts prepared with reference to the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Australian Consumer Law and the laws of New South Wales. They are not legal advice. Before publishing, have them reviewed by a qualified Australian lawyer, particularly if oSocial will handle sensitive information, operate paid subscription services, or have a large user base.
Decisions to make before publishing:
- Confirm the registered legal entity name behind ABN 74 611 540 772 for use in formal documents
- Confirm the nature of oSocial (social media, community platform, professional network etc.) and update clause 1 accordingly
- Confirm whether paid features/subscriptions apply (Section 8 of the Terms of Use)
- Add any oSocial-specific support email if different from support@owlweb.com.au
- Ensure the cookies page at osocial.au/cookies is live and consistent with this policy
- Consider whether a separate cookie consent banner is required